Bike Hire

Frequently Asked Questions

How much does it cost?
You can hire our ‘Standard hire bike’ for either a 1/2 day or a full day. 1/2 a day is £25.00 per bike and a full day is £35.00 per bike (Including free helmet hire if you don’t have your own). 1/2 day sessions are either 9.00am to 12.00pm or 1.00pm to 4.00pm. An all day session is 9.00am to 4.00pm.

We do also offer ‘Deluxe’ and ‘Premium’ hire bikes at an additional cost. Further details of these options can be found on the booking form.

Do I need to wear a helmet?
Yes: you can’t ride our hire bikes on our trails without one. Helmet hire is included in the cost of bike hire, but you are welcome to use your own if you prefer, providing it is in good condition and is certified by the relevant British Standards Institution (BSI) specification.

What should I wear?
Wear something comfortable and unrestrictive: tracksuit bottoms are ideal or – if you’ve got them – cycling shorts. We recommend against denim because it’s cold when it gets wet, and it’s not very comfortable to ride in. You should also bring a pair of gloves to wear.

What sort of bike will I get?
This year, we’re using the 2017 Orange Crush hardtails for our ‘Standard Hire Bikes’. They’re robust, fun-to-ride hardtails, ideal for our trails. These bikes are 27.5″ wheeled bikes, and we have sizes to suit all persons between 5ft and 6ft 6′.

Please note, we do not currently hire out children’s bikes.

We do also offer ‘Deluxe’ and ‘Premium’ hire bikes at an additional cost. Further details of these options can be found on the booking form.

What frame size should I choose?
All bikes are measured differently, so even if you know what size frame you normally ride, it’s better to just enter your height and let us tell you the best size. We only hire full-size adult bikes, so you need to be over 5’2” to ride.

What time can I pick it up?
We hire bikes out for two sessions a day: either 9:00-12:00 or 1:00 to 4:00. Or you can book an all day session, from 9:00-4:00.

Do I need to pre-book?
Whilst we will always do our best to accommodate ‘On the spot rentals’, priority will always be given to pre-booked bikes and we do get fully booked at busy times. we strongly recommend pre-booking bikes with ourselves by using the form above to avoid disappointment. You will be required to pay in full at the time of booking.

I am under 18, can i still hire a bike?
If you are under 18, you will need to have a responsible adult to complete the disclaimer and provide suitable photo ID. They will need to declare that they take full responsibility for your’s, and the bikes, safety during the hire period. Under 16’s must be accompanied at all times during hire period.

What else do I need?
Before you pick up your bike, we’ll ask you to fill out a disclaimer form and provide us a current form of photo ID, either a drivers’ licence or a passport. Without this YOU WILL NOT BE ABLE TO TAKE THE BIKE OUT. We also require a current utility bill which displays the same address as your drivers licence.

We will take a ‘Pre authorised’ deposit from your debit or credit card for the duration of the hire period. The value of this deposit will depend upon the number of bikes being hired and the type of bikes being hired. You will be required to have this amount available in your bank account for the pre authorisation to take place. Any damage caused to the bikes during the hire period, how so ever caused, will be charged from this pre authorised amount at cost price. The pre authorisation will then be cancelled upon the safe return of all bikes.

If you have any further questions, please don’t hesitate to give our team a call on 01978 75165. Please see our full terms and conditions for more detailed information.